Terms of Use

Updated 9 November 2026

Metis AI is provided by Homenet Pty Ltd (ABN 32 690 466 249), Canberra ACT, Australia (“we” and “us”). These terms cover the Metis AI app for iPhone and iPad, the web app at meetnote.tech and the Windows and Mac apps. By using Metis AI you agree to them. Our Privacy Policy explains how your data is handled.

Your account

  • You can use the iPhone and iPad app without an account. An account is needed to sync, use the web or desktop apps, and share links.
  • Keep your password and sign-in codes to yourself. You're responsible for what happens in your account.
  • You must be old enough to agree to these terms where you live.

Your meetings belong to you

You own your recordings, transcripts, notes and tasks. You let us store and process them only to run Metis AI for you — for example to sync them between your devices or to show a share link you created.

Recording responsibly

Only record conversations you're allowed to record. Tell people when you're recording and get their consent where the law requires it. Only remember the voices of people who are comfortable with it.

Acceptable use

  • Don't use Metis AI for anything illegal, or to harass or harm anyone.
  • Don't use share links to publish content you don't have the right to share.
  • Don't try to break, overload or get unauthorised access to the service or other people's data.

AI-generated content

Transcripts, summaries, speaker names and tasks are produced automatically and can be wrong or incomplete. Check anything important before you rely on it.

Plans and payments

  • Recording, transcription and search are free. The Free plan includes AI notes for 5 meetings a month.
  • Pro is an auto-renewing subscription, monthly or yearly, bought in the iPhone or iPad app and billed by Apple to your Apple ID. It renews unless cancelled at least 24 hours before the end of the current period.
  • Pro's double-check of tasks runs on Metis AI's server while it's available; if it can't be reached, the tasks written on your device are kept.
  • Manage or cancel in Settings on your iPhone or iPad → your name → Subscriptions, or in Metis AI → Settings → Plan. Refunds are handled by Apple.

Changes to Metis AI

We're improving Metis AI all the time and may add, change or remove features. If we change these terms in a way that matters, we'll update this page and tell you in the app.

Ending your use

You can stop using Metis AI and delete your account at any time (iPhone or iPad app → Settings → Account & data). We may suspend accounts that break these terms.

Our responsibility

Metis AI is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses, or for decisions made based on AI-generated content. Nothing in these terms limits rights you have under consumer protection laws that can't be excluded. In particular, our services come with guarantees that cannot be excluded under the Australian Consumer Law.

Governing law

These terms are governed by the laws of the Australian Capital Territory, Australia. You and we agree to the non-exclusive jurisdiction of the courts of the Australian Capital Territory and the courts that hear appeals from them. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live.

Contact

support@meetnote.tech · Homenet Pty Ltd, Canberra ACT 2611, Australia