Support
Email support@meetnote.tech — a person reads every message. It helps to mention which device you're using.
I forgot my passwordChoose "Forgot password?" on the sign-in screen. We email you an 8-digit code; enter it and pick a new password.
I never set a passwordIf you used to sign in with an email link, choose "Forgot password?" to set one — or use "Email me a sign-in code instead".
Why isn’t a meeting on the web or desktop yet?Meetings sync once your iPhone has finished processing them, while you’re signed in with the same email on both.
Where are my recordings?On the iPhone that made them. They only appear in your account if you upload one (Pro).
How do I share a meeting?Open the meeting and choose Share. You decide what the link includes and when it stops working, and you can turn it off any time.
How do I cancel my subscription?On your iPhone: Settings → your name → Subscriptions, or Metis AI → Settings → Plan → Manage subscription.
How do I delete my account?In the iPhone app: Settings → Account & data → Delete account. You can keep or erase the meetings on that iPhone.
More answers — what Metis AI does, privacy, plans and devices — in the FAQ.